The service consists of two main teams: the Student Communications Team which sends out hundreds of messages to tens of thousands student each year and Student Enquiries Team which deals with hundreds of thousands of enquiries a year.
In both areas we have established a reputation for providing high quality to service to students and their supporters. Continue reading
Work shadowing is a powerful tool for strengthening collaboration with our colleagues across the University helping us in SSiD provide a more joined-up experience for students.
For most students, we are the first point of contact for a wide range of general student related information. As a “One Stop Shop” of student services’ it is important that we have an understanding of university-wide procedures and keep as up-to-date as possible with changes as they occur. Continue reading